Total Quality Management
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Book Total Quality Management
Copyright reserved
The book cannot be previewed or downloaded in order to preserve the copyright of the author and publishing house
Not available digitally or on paper through the Noor Library, it is for rating and review
Total Quality Management
| Author: | بلية لحبيب |
| Category: | Social Activities Department [Edit] |
| Language: | Arabic |
| Publisher: | الاكاديمية الحديثة للكتاب الجامعي |
| Release Date: | 01 Jan 2019 |
| Rank: | 144,401 No 1 most popular |
| Short link: | Copy |
| More books like this book | |
Book Description
مكن تعريف إدارة الجودة الشاملة (بالإنجليزية: Total Quality Management)، واختصارها (TQM) بأنها الجهد المستمر للإدارة والموظفين في المنظمة على حد سواء، لضمان ولاء العملاء للمنظمة، ورضاهم لفترة طويلة من الوقت؛ حيث إن رضا العميل يعزز ولائه، ويحفّزه لجلب المزيد من الزبائن، مما يتطلب إعطاء العميل امتيازات إضافية حتى تضمن المنظمة ولاءه الدائم.
Copyright reserved
The book cannot be previewed or downloaded in order to preserve the copyright of the author and publishing house
Not available digitally or on paper through the Noor Library, it is for rating and review
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