Front Office Management In Hotels
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Book Front Office Management In Hotels
Copyright reserved
The book cannot be previewed or downloaded in order to preserve the copyright of the author and publishing house
Not available digitally or on paper through the Noor Library, it is for rating and review
Front Office Management In Hotels
| Author: | Hamid AlTai |
| Category: | Tourist Hotel Management [Edit] |
| Language: | Arabic |
| Publisher: | دار زهران للنشر والتوزيع |
| Release Date: | 01 Dec 2013 |
| Pages: | 234 |
| Rank: | 346,370 No 1 most popular |
| Short link: | Copy |
| More books like this book | |
Book Description
من أجل تقديم أفضل وأحسن الخدمات الفندقية وبالشكل المطلوب الذي يلبي رغبات وحاجات الزبائن الدائميين (Regular guest) والزبائن المرتقبين في السوق (Potential guest) فإن هذا يجبر الإدارات الفندقية على أن تقوم بعملية تنظيم أقسام الفندق على الوجه الأكمل وتحديد المهام والمسؤوليات لكل قسم وكذلك توزيع الصلاحيات على الأقسام الفندقية للقيام بتأدية أعمالها على أساس الخطة المرسومة.
هذا الكتاب يحاول دراسة تنظيم الفندق، كما هو معروف عالمياً إلى الأقسام الرئيسية والمتمثلة بالمكتب الأمامي (Front - Office) والأقسام الفرعية التابعة له، وكذلك الأقسام الخلفية (Back-pffoce) المتمثلة بأقسام إدارة الموارد البشرية والتسويق والصيانة والهندسة، وإدارة الحسابات والمالية وإدارة الأطعمة والمشروبات.
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Not available digitally or on paper through the Noor Library, it is for rating and review
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