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Book Front Office Management In Hotels

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Front Office Management In Hotels
Qr Code Front Office Management In Hotels

Front Office Management In Hotels

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Author:
Category: Tourist Hotel Management [Edit]
Language: Arabic
Publisher:  دار زهران
Release Date:
Pages: 234
Rank: 433,323 No 1 most popular
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من اجل تقديم أفضل وأحسن الخدمات الفندقية وبالشكل المطلوب الذي يلبي رغبات وحاجات الزبائن الدائميين (regular guest) والزبائن المرتقبين في السوق (potential guest) فإن هذا يجبر الإدارات الفندقية على ان تقوم بعملية تنظيم أقسام الفندق على الوجه الأكمل وتحديد المهام والمسؤوليات لكل قسم وكذلك توزيع الصلاحيات على الأقسام الفندقية للقيام بتأدية أعمالها على أساس الخطة المرسومة، وفي هذا الكتاب يتناول قسما بعد الأهم من هذه الأقسام الفندقية وهو "المكتب الأمامي" الذي يسمى "الإستقبال".

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