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Book Transparency And Accountability In The Provision Of Public Services

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Transparency And Accountability In The Provision Of Public Services
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Transparency And Accountability In The Provision Of Public Services

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Category: Social Security [Edit]
Language: Arabic
Publisher:  المركز اللبناني للدراسات
Release Date:
Pages: 90
Rank: 537,536 No 1 most popular
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يتضمن الكتاب ست أوارق بحثية عن حالات مختلفة في الخدمات الاقتصادية والاجتماعية التي توفرها الدولة اللبنانية لمواطنيها. حيث تقوم هذه الأبحاث على دراسات تركز على نتائج التأخير التي يتحملها المواطن. إضافة إلى العمولات والرشاوي التي يضطر إلى دفعها لتأمين خدماته. وتتمحور الحالات المدروسة حول: جباية الضرائب ومشاكل آلية التطبيق، ودور وزارة الصحة والضمان الاجتماعي، عملية الاستشفاء، وأيضاً حول تقويم الأجهزة العامة لإنشاء وتنظيم المصانع في لبنان، وتقديم فاعلية نظام الجمارك، وآلية العمل في مصلحة حماية المستهلك وآلية العمل في مكتب الحبوب والشمندر السكري.

وتهدف هذه الدراسات إلى تقويم جودة الخدمات العامة المقدمة إلى المواطنين، كما تهدف إلى تقديم توصية لسياسة إصلاحية تعزز الشفافية والمساءلة في القطاع العام.

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