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| Author: | خبراء المجموعة العربية للتدريب والنشر |
| Category: | Business Management [Edit] |
| Language: | Arabic |
| Publisher: | المجموعة العربية للتدريب والنشر السلسلة: مهارات الموارد البشرية |
| ISBN: | 9789776298835 |
| Release Date: | 30 Jul 2012 |
| Pages: | 128 |
| Rank: | 284,395 No 1 most popular |
| Short link: | Copy |
| More books like this book | |
الصراع هو ظاهرة ذات أبعاد متناهية التعقيد، بالغة التشابك، يمثل وحودها أحد معالم الواقع الإنساني الثابتة، حيث تعود الخبرة البشرية بالصراع إلى نشأة الإنسان الأولى، حيث عرفتها علاقاته في مستوياتها المختلفة: فردية كانت أم جماعية، وأيضاً في أبعادها المتنوعة: نفسية أ, ثقافية، سياسية أو إقتصادية، أو إجتماعية، أو تاريخية،... إلخ، وتعكس أدبيات الصراع ثراءً واضحاً فيما تقدمه من تعريفات لمفهوم الصراع، كما تتعدد أيضاً بؤر الإهتمام، ونقاط التركيز التي يوليها المتخصصون أهمية كبيرة عند تناولهم للمفهوم بالدراسة والتحليل، وفي هذا الإطار يأتي هذا الدليل الذي أعده مجموعة من الخبرات ليتناول مفهوم الصراع وكيفية إداراته في بيئات العمل المختلفة، وقد كان ذلك من خلال أربع وحدات تناولت الأتي: (الوحدة الأولى: مفهوم الصراع وأبعاده، الوحدة الثانية: الصراع التنظيمي ومراحل تطوره، الوحدة الثالثة: أهمية السلوك التنظيمي في المؤسسات، الوحدة الرابعة: مفهوم الرضا الوظيفي).
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